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Director General, Civil Services Academy, Mr. Farhan Aziz Khawaja, is a seasoned civil servant with diverse public sector experience. He joined civil services as an officer of the District Management Group, now the Pakistan Administrative Service, in 20th Common Training Programme and has worked both in Federal and the Provincial Governments. During his career spanning over thirty-two years, he held important positions like CEO SMEDA, Registrar Islamabad High Court, Additional Secretary Cabinet Division, Government of Pakistan, Director General, National Institute of Management, and Deputy Commissioner of various districts in the Punjab. In Government of the Punjab, he served as Secretary (Services), Secretary to Governor Punjab, Secretary Labour & Human Resource Department, Secretary Higher Education Department, Secretary I&C Government of the Punjab, Managing Director, Punjab Small Industries Corporation, Special Secretary (Agriculture Marketing), Agriculture Department and other various key posts in Punjab.
Mr. Farhan Aziz Khawaja did his MA in History from Punjab University Lahore and also obtained LLB degree from the University Law College, Punjab University. He also has a Diploma in Taxation Laws from Punjab University and a Diploma in WTO from Government College University, Lahore
He holds a vision for a vibrant, effective and compassionate civil service that is committed to creating public value for the benefit and welfare of the community.
He joined as the Director General, Civil Services Academy on 1st September, 2023.
With an experience of 23 years of service, Mr. Muhammad Bilal Akram has served on various significant positions including, Control of Internal Audit (Defence Services of Pakistan), Director, External Audit Defence Services and Director Audit Federal Govt. Prior to joining Pakistan Audit and Account Service in 2005 he also served as Executive and Special Judicial Magistrate in Government of the Punjab.
He has been declared Master Trainer by department of the Auditor General of Pakistan for Performance Audit, Software of ACL and Financial crime management. He has contributed in development of various manuals and has imparted international training GAB, Kingdom of Saudi Arabia, China, Cambodia and Central Asia.
He did his Diploma in Financial Crime Management from CIPFA, UK, certification in Audit command Language (ACL) from UAE facility of ACL Canada. He did his masters in Political Science with specialization in International Relations and then MBA (Finance) from University of the Punjab.
Dr. Syed Shabbir Akbar Zaidi is a seasoned BS-20 officer of the Secretariat Group with a distinguished career spanning field and secretariat roles across key Federal Government ministries. With a deep commitment to public service and policy innovation, he brings over two decades of expertise in administrative leadership, civil service training, and academic engagement.
Dr. Zaidi holds a PhD in Educational Leadership and Management from the University of Management and Technology (UMT), Lahore. His diverse academic portfolio includes an International Master’s in Public Administration from Sun Yat-sen University, China; an MS in Public Policy from UMT; an LLB from Punjab University, Lahore; and a Diploma in Project Management from the Pakistan Institute of Management. His training includes a rich blend of national and international programs, further sharpening his strategic and pedagogical skills.
An accomplished researcher and educationist, Dr. Zaidi has published multiple research papers in HEC-recognized Y-category journals and has supervised a wide range of Bachelor’s and Master’s theses. As visiting faculty at several Pakistani universities and a core trainer at institutions like the Quaid-e-Azam Academy for Educational Development (QAED), Allama Iqbal Open University, and the University of Management and Technology, he has shaped the thinking of countless officers and students alike.
At the Civil Services Academy (CSA), Lahore, Dr. Zaidi currently serves as Director (CTP) and Director (Capacity Building), where he leads training programs for new and mid-career civil servants. His work includes supervising several Common Training Programs (46th to 52nd CTPs), conducting domain-specific Mid-Career Management Courses (MCMCs), and delivering specialized sessions for institutions like the Election Commission of Pakistan.
Under the strategic guidance of the Director General, CSA, Dr. Zaidi has led the integration of immersive pedagogy into public service training, transforming learning experiences across the board. He is currently driving impactful National Outreach Programmes that focus on underrepresented communities—including minorities, students from Balochistan, and beneficiaries of the Workers Welfare Fund—ensuring equitable access to high-quality training and development opportunities.
Dr. Zaidi is a graduate of the 31st Senior Management Course (SMC) from the National Institute of Public Administration (NIPA), Lahore, and continues to be a driving force in shaping the future of Pakistan’s civil service through capacity building, knowledge sharing, and transformative training. He is also instrumental in establishing partnerships through MoUs with top-tier academic institutions, NGOs, and government bodies, expanding the collaborative footprint of CSA nationwide.
An officer belonging to Office Management Group (45th Common). She held various positions in the Civil Service of Pakistan i.e. as a Section Officer in the Ministry of Industries and Production and SAFRON, Manager Commercial (National Fertilizer Marketing Limited, NFML) and an Assistant Director – Admin (PAS, CSA). She was a part of team which successfully 43rd STP of PAS officers (2020-2021), 1st Specialized MCMC Programme in PAS Campus. Moreover, she worked as an Assistant Director (T&C) in the 49th and 50th CTP and as a Deputy Director (General) during the 51st CTP in the Civil Services Academy Lahore. Her areas of expertise are research writing, public speaking, HR management.